Encountering the Twenty-First Century: Libraries, Reference Departments, Reference Librarians Authors Kenneth W. Berger B. Ilene Nelson, and Johannah Sherrer . DOI: https://doi.org/10.3776/ncl.v50i0.2584 Downloads PDF Published 1992-01-01 Issue Vol 50, No SE (1992) Section Research & Librarianship License Articles published 2023 and later: (C) The Authors, released under CC-BY license Articles published 2022 and earlier: Released under a CC-BY-NC license