Unobtrusive Evaluation for Improvement: The CCPL&IC Experience Authors Patsy J. Hansel DOI: https://doi.org/10.3776/ncl.v44i2.3797 Downloads PDF Published 1986-01-01 Issue Vol 44, No 2 (1986) Section Research & Librarianship License Articles published 2023 and later: (C) The Authors, released under CC-BY license Articles published 2022 and earlier: Released under a CC-BY-NC license