Automating the Reference Department: A Goal Oriented Approach Authors Johannah Sherrer DOI: https://doi.org/10.3776/ncl.v47i3.4002 Downloads PDF Published 1989-01-01 Issue Vol 47, No 3 (1989) Section Research & Librarianship License Articles published 2023 and later: (C) The Authors, released under CC-BY license Articles published 2022 and earlier: Released under a CC-BY-NC license
